- A Great Life Not the Average products produce different results for different people and A Great Life does not guarantee specific results nor offer a money back guarantee. Customers should follow the directions with each product received.
- The customer is responsible for all return shipping costs.
- To receive a refund, all items must be post-marked within thirty (30) days of the ship date and must be in an unopened and/or “new” condition. A traceable shipping method must be used. A Great Life is not liable for the shipping costs of returned items or any return shipments that may be lost in the return shipping process.
- To receive a replacement on incomplete, broken, damaged, or defective items, the Customer must report the matter within thirty (30) days from the date of delivery and the incomplete or defective item must be made available for inspection if requested.
- Refused orders are defined as orders that are refused upon delivery, marked return to sender, are undeliverable, or that have an insufficient address. A refused order is assigned a $15 refusal fee that is deducted from the refund. Refusal fees are applied to orders to offset return shipping costs and return processing charges. Refused orders could take up to ninety (90) days to reach the Returns Processing Center and are not guaranteed a refund.
- Once the returned order is received and inspected at the Returns Processing Center (usually within 10 business days), a refund will be processed to the credit card used to purchase the order. Depending on the credit card company, it may take an additional 2-10 business days after a refund is applied for monies to post to the Customer’s account.
- All returns must be accompanied with the original, or a copy of the original, packing slip.
- If an item is returned that is not eligible for refund, you will be notified by Customer Support.
- All items sold at A Great Life events (not direct from online store), must be returned or exchanged at the time and place of the event during event hours.
- Products Must Be Returned To:
Returns @ A Great Life
504 Wellham Ave
Glen Burnie, MD 21061